• Am I able to replace any non-working Proxies?

    Absolutely! You can replace any non-working proxies at any time. Just open a support ticket, and we’ll be happy to assist you. We’re actively working on launching an automated replacement system that will allow you to replace non-working proxies—or even your entire list—directly from your client area. Stay tuned for…

  • What is the difference between Semi-Dedicated and Dedicated Proxies?

    The main difference between semi-dedicated and dedicated proxies lies in user access and exclusivity. Semi-Dedicated Proxies – These proxies are more affordable than dedicated ones because they are shared with up to two other users, totaling three users per IP. During each 30-day billing cycle, you’ll share access, making this…

  • What is the purpose of using Proxies?

    A proxy server (specifically an open proxy) acts as an intermediary between your computer and the internet, allowing your online activity to appear as though it originates from the proxy server’s IP address instead of your own. Unlike VPN servers, which dedicate resources to encrypt all data, proxies focus solely…

  • Fraudulent Domain Purchases?

    Misusing or fraudulently using credit cards, charge cards, electronic funds transfers, electronic checks, or any other payment method is a violation of this Agreement. Solid Systems LLC reserves the right to report any such misuse or fraudulent activity, at its sole discretion, to government authorities, law enforcement, credit reporting agencies,…

  • What are Domain name Add-ons?

    Domain name add-ons are additional services or features that can be purchased alongside your domain registration. These can include options like: These add-ons enhance the functionality and security of your domain

  • How do I transfer a domain registered with you to another registrar?

    To transfer a domain registered with us to another registrar, you’ll need to complete the following 3 steps: 1- Unlock the domain: Log into the client area, go to My Domains > Domain Management, and select “Unlock“. 2- “Obtain the EPP Code: In the client area, go to My Domains…

  • How Do I Transfer A Domain To Your Service?

    When you transfer your domain from your current provider to us, it will be automatically renewed for one additional year at the cost of the transfer. The transfer fee varies depending on the domain extension. For example, .com, .net, and .org domains cost $14.99 per year. Before starting the domain…

  • How to Renew a Domain?

    Our system will send you a total of 7 notifications before your domain expires. These notifications will be sent at the following intervals: 60 days, 45 days, 30 days, 14 days, 7 days, 3 days, and 1 day prior to the expiration date. Please note that renewal reminders are provided…