Does using the service mean I automatically agree to your Terms of Service?
Yes, our system requires you to agree to the service agreement and our Terms of Service before placing an order...
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Terms, Privacy & Abuse
The Terms of Service, Privacy Policy, and Abuse section outlines our policies and guidelines which cover usage rights and responsibilities.
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What is the purpose of the Privacy Policy?
Solid Systems LLC collects personally identifiable information from users through online forms for ordering products and services, as well as... -
How Are Abuse Claims Handled?
When we receive an abuse claim from our upstream provider or a third party regarding your server, we will forward... -
What Types of Abuse Claims are not tolerated and could lead to the termination of my account?
We do not tolerate any form of abuse. When we receive an abuse claim from our upstream provider or a... -
My service was suspended due to an abuse claim. How can I resolve this?
When we receive an abuse claim from our upstream provider or a third party regarding your server, we forward it... -
My Service was Terminated due to a TOS violation. Am I eligible for a Refund?
In the rare event that we are forced to terminate a service due to a TOS violation, and the client...
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