When we receive an abuse claim from our upstream provider or a third party regarding your server, we will forward the claim to you for resolution and request that you respond to the abuse ticket and address the issue within 24 hours. If you fail to respond within this time frame or if multiple abuse claims are received for the same server or incident, we will suspend the server and notify you.
Certain types of abuse claims will lead to the immediate termination of your service without prior notice, as outlined in our Terms of Service:
- Email spam
- IRC egg drops
- Using your server as a proxy server
- Mail bombers
- Anonymous mailers
- IP spoofers
- Port scanners and network scanners
- Hivemail
- nph-proxy (and other proxy-like scripts)
- phpShell
- FormMail.cgi, FormMail.pl (Matt’s Script Archive)
- Running Xenu’s Link Sleuth
- Torrents / illegal copyright seeding or P2P file sharing
- Running phishing sites
- Hosting child pornographic content
- Hosting carding, cracks, warez, or engaging in any illegal activities
- Emulator sites
- Tor node (Enter or Exist or both)